Course Name

Accessible Travel Policy and Inclusive Service

Course Description

<p>The Accessible Travel Policy and Inclusive Service Online training is for those working passenger-facing roles and covers disability equality, passenger assist and legal responsibilities to provide an inclusive and eqaual experience to all rail users. The course covers the objectives of the Accessible Travel Policy which lays out the commitments to make rail travel more accessible.&nbsp;</p>

Audience

Customer Service Assistants (Managed Stations) and Shift Station Supervisors (SSS) and Shift Station Managers (SSM)

Duration:

35 Minutes Day(s)

Class size:

9999

Competence Name Awarded:

Competence Awarded:

Course Code:

ATP/IS

Prerequisite Name:

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Course Type:

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